4.1 INFORMATION COLLECTED
We collect and use your personal data when register at our QCD Online Store to give us your comments, make purchases or subscribe to our newsletter. The collected data are used to process your order, make delivery, reply to your feedback and comment or to provide you with service support.
Data collected are as follows:
- email address;
- delivery information, including your name, delivery address and phone number; and
- billing address, including your name, delivery address and phone number.
1. to identify the causes of problems arising at web servers and to resolve these issues;
2. to improve the contents of the Site;
3. to customize the content of the Site and our emails to suit your individual interests or purposes and selectively display best-matched pages to you, including tracking your past purchases to provide you with new services or special promotions;
4. to utilize your browsing history on the Site for demographic research;
5. to obtain static data of web visitors and aggregated website visitation statistics which are anonymous in nature;
6. to optimize advertising across the internet, based on the interaction of visitors to QCD Store.
4.2 DISCLOSURES OF PERSONAL DATA TO THIRD PARTIES
(i) We may permit certain trusted third parties to access your personal information in connection with their performance of services to maintain and operate the Site and certain features on the Site. For example, we may use third parties to host the Site; operate various features available on the Site; send emails; analyse data; provide search results and links and assist in fulfilling your orders and may share personal data or other information with our parent company, subsidiaries, divisions, transportation partners and affiliates.
(ii) We may employ a third-party service to collect the information mentioned above, including personal data, and use their tracking services on our behalf. However, this information is strictly confidential and will not be shared with others.
(iii) We may disclose personal data as an asset in connection with a proposed or actual merger or sale (including any disclosures made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale or other change in control.
(iv) We reserve the right to disclose information, including personal data, to comply with a subpoena, court order, administrative or governmental order, or any other requirement of law, or when we, in our sole discretion, believe it is necessary in order to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk reduction. We may also disclose or transfer personal data as otherwise permitted or required by law.
5. We may disclose aggregated and anonymized data to third parties. Your personal data may be transferred out of Singapore from time to time.
4.3 HOW WE PROTECT YOUR INFORMATION
We are committed to protecting the information we receive from you. We follow reasonable physical, technical and administrative practices to help protect the confidentiality, security and integrity of data, including personal data, stored in our system. We believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved. To increase your safety, we do not request your credit card information in any form. Although we take reasonable steps to protect the information we receive from you, no computer system is completely secure, and we cannot be held liable for any loss you may suffer from unauthorized access or loss of any data provided to the Site.
4.4 LINKS TO THIRD PARTY SITES
We, therefore, encourage you to review the privacy statement of any website you visit. By clicking on or activating such links and leaving the Site, we can no longer exercise control over any data or information which you give to any other entity after leaving the Site, and any access to such other websites is entirely at your own risk.
4.5 Accessing and Correcting your Personal Data
You may review and correct your personal data by contacting our DPO (Data Protection Officer). We will only disclose personal data in accordance with an access request to the individual who registered his/her personal information with the Site, and only after confirming that the person requesting access is indeed the registered party.
You may also contact our DPO ([email protected]) to withdraw your consent to our use of your personal data. Please allow 7 working days for your request to be processed.
4.6 Retention of Information
Your personal data will be retained for as long as it is necessary to fulfil the purposes for which it was collected or for business or legal purposes, or in accordance with applicable laws.
Should you choose to unsubscribe from our mailing list, or if you otherwise withdraw your consent to our collection, use or disclosure of your personal data, please note that your personal data may still be retained in our database to the extent permitted by law.